Conditions

Conditions

§ 1. General
Style Definery UG, Hochstrasse 56, 60313 Frankfurt am Main, Managing Director Anja Murjahn, Telephone +49 69 29728638, shop@styledefinery.com (hereinafter referred to as "Style Definery"), operates a shop at the above address (hereinafter referred to as "business") and an online shop at www.styledefinery.com (hereinafter referred to as the "website"). Both used goods (hereinafter referred to as “vintage”) and completely new clothing and accessories (hereinafter referred to as “new goods”) are sold in the shop and on the website. Depending on the origin, we sell vintage on the one hand in a foreign name and on the other hand in our own name and on our own account. If it is vintage, regardless of whether the goods were bought in the shop or via the website, the exchange is excluded. Vintage cannot be sent for selection. Should a legitimate return nevertheless occur on your part with goods ordered by telephone or email, we can only accept them if the goods have not been used, worn, washed, damaged and the refund label is still undamaged and attached. For all purchases in the shop and for orders that are placed by phone or e-mail via the website - regardless of whether it is vintage or new goods - as well as for all deliveries and services, the following general terms and conditions apply exclusively at the time of the order current version. We do not recognize deviating provisions of the customer unless we have agreed to their validity in writing. The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at http://ec.europa.eu/odr. This platform serves as a contact point for out-of-court settlement of disputes arising from online sales or service contracts in which a consumer is involved. Style Definery is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

§ 2 Conclusion of contract
The language available for the conclusion of the contract is German and English. The presentation of the goods on our website does not constitute an offer by Style Definery to conclude a purchase contract.

By submitting the order form provided on our website to us, you are submitting a binding offer to conclude a purchase contract with us. You submit the offer by entering all the necessary information during the ordering process and finally sending the order form to us by clicking the "Send order" button. Before submitting the offer, you will receive an overview of the information you have provided and the option to correct any input errors.

After we have received your order, we will send you an email confirming that we have received your order and detailing the details of your order (order confirmation). Please note that this order confirmation does not constitute a declaration of acceptance of your contract offer, but is only for information.

The purchase contract between you and Style Definery is only concluded when we accept the offer by sending the ordered goods. In the case of prepayment, the delivery will only take place after the full amount has been credited to our account.

Style Definery is entitled to reject an offer on your part without giving any reason, in particular if there is reasonable suspicion that the goods purchased via the Internet should be resold commercially.

§3 Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must contact us, Style Definery UG (limited liability), Hochstrasse 56, 60313 Frankfurt am Main, Germany, shop@styledefinery.com, phone +49 69 29728638 by means of a clear statement (eg a letter sent by post, fax or email) of your decision to cancel this contract. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Consequences of cancellation
If you cancel this contract, we have to repay all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

Grounds for exclusion or cancellation of the right of withdrawal
The right of withdrawal only applies to items that have not been used (tags must remain attaches), not been individualized or changed.

§ 4 Availability / Prices / Product presentation
All items sold online are also for sale in-store. In the event that the item you purchased has already sold in-store, you will be refunded within 24 hours .

The prices stated on our website www.styledefinery.com apply at the time of your order. The goods offered at styledefinery.com are shown on the website in the form of digital photographs of the real goods. Slight deviations between presentation and reality do not constitute a defect in the goods ordered. If you have ordered several products at the same time, the individual products can be delivered at different times. Section 266 BGB remains unaffected. Shipping costs are only charged once.

§ 5 Storage of the contract text
We save your order data. If you want a printout of your order, you have the option of printing out an "acknowledgment of receipt". This appears on your screen after you have sent the order to us by pressing the "Complete order" button and your credit card details have been successfully checked. In addition, you will receive the order confirmation with all the specified data by email.


§ 6 Delivery & Dispatch
Your goods are shipped with DHL. The goods are ready for dispatch at the latest two days after your order. Unless otherwise agreed, delivery will be made within 1 to 5 working days to the delivery address specified by the customer, depending on the choice of shipping method and delivery location, provided that the delivery is within the EU. If payment is made in advance, delivery will only take place after the full purchase price has been credited to our account. For shipments outside the EU, the delivery time may be longer. Experience has shown that the delivery time to countries subject to customs duties is 2 to 7 working days. Please note that we bear the insurance of the goods as well as any costs for accompanying documents. The item prices are inclusive of German VAT, but without customs fees. Please note that for each country, all import sales taxes, other taxes, customs and handling fees are charged separately by DHL, which you have to bear. Questions about the amount of taxes and fees incurred in your country should be directed to our customer service via email: shop@styledefinery.com. Please note that you may have to bear foreign bank charges. Customs fees, import sales tax and DHL handling fees will not be reimbursed in the event of a return. If you have any questions about the shipping costs, please send them to our customer service via email: shop@styledefinery.com.

§ 7 payment; Late payment; On bill; Right of retention
Accepted payment methods
You can pay for your order at Style Definery by: Payment in advance, PayPal Visa, Visa debit, Master Card, Amex.

All payments and credit notes are processed in euros.

Offsetting
Offsetting by the customer is excluded unless the counterclaim has been legally established, is ready for decision or is undisputed, or includes a claim for compensation due to defect remediation costs from the same contractual relationship.

Right of retention in commercial transactions
In commercial transactions, a right of retention and a right to refuse performance on the part of the buyer are excluded, with the exception of undisputed, legally established counterclaims or claims for rectification of defects from the same contract.

§ 8 retention of title
The delivered goods remain the property of Style Definery until full payment.

§ 9 Questions about ordering or complaints
Questions about your order or complaints should be directed to our customer service: Email: shop@styledefinery.com Telephone: +49 69 29728638


§ 10 data protection
When collecting, storing and processing users' personal data, we observe the statutory provisions. Further details can be found in our data protection regulations.

§ 11 Warranty
The statutory provisions apply to claims due to defects in the delivered goods, with the exception that a claim for damages due to a defect only exists in accordance with the following § 12. For the goods sold by Style Definery for the account of a seller, Style Definery assumes no warranty for defects. This is the sole responsibility of the respective seller. Style Definery does not give any guarantees either.


§ 12 Liability; Testing of goods
We have unlimited liability for intent and gross negligence. In the event of a slightly negligent breach of a main performance obligation or an ancillary obligation, the violation of which jeopardizes the achievement of the purpose of the contract or the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the customer could trust ("essential duty"), our liability is predictable, contract-typical damage limited. We are not liable for the slightly negligent breach of contractual obligations that are not part of the essential obligations. Liability in the event of fraudulent concealment of defects or the assumption of a quality guarantee as well as liability for claims based on the Product Liability Act and for damage resulting from injury to life, limb or health remain unaffected. This does not involve a change in the burden of proof to the detriment of the customer. In this respect as Style Definery's liability is excluded or limited, this also applies to the personal liability of employees, workers, employees, representatives and vicarious agents. If and to the extent that Style Definery checks whether it is original goods or plagiarism, Style Definery will conscientiously and comprehensively fulfill this task in the form of an external visual inspection of the respective article. Style Definery does not owe any further measures. Style Definery expressly points out that particularly complex plagiarisms differ from the respective branded item only with considerable effort and can therefore be recognized as plagiarisms. Style Definery therefore does not guarantee that the sales item is actually original or branded item. The review by Style Definery does not result in a customer being able to assert liability claims against Style Definery; the review is not an activity under a protective contract or in favor of a third party.


§ 13 choice of law; Effectiveness; Others
For all legal disputes arising from or in connection with the sales contract, German law applies exclusively, excluding the UN sales law. Should one or more provisions be ineffective, this does not affect the effectiveness of the remaining provisions. Style definition can transfer all or part of all obligations and rights arising from the contract with the user to a third party. Style Definery will inform the user of this in good time and in advance. For legitimate reasons, the user can object to this transfer within 14 working days after receiving the information.

Conditions

§ 1. General
The Style Definery UG, Hochstrasse 56, 60313 Frankfurt am Main, Managing Director Anja Murjahn, Phone +49 69 29728638, shop@styledefinery.com (hereinafter referred to as "Style Definery"), operates a shop at the above address (hereinafter referred to as "Business") and at the Internet address www.styledefinery.com (hereinafter referred to as the "website") an online shop.

Both used goods (hereinafter referred to as "vintage") and completely new clothing and accessories (hereinafter referred to as "new goods") are sold in the shop and on the website. Depending on its origin, we sell vintage on the one hand in someone else's name and on someone else's account on the other hand in our own name and for our own account. If it is vintage, regardless of whether the goods were bought in the shop or via the website, exchanges are excluded. Vintage cannot be sent for selection. However, if goods ordered by phone or e-mail are returned to you, we can only accept them if the goods have not been used, worn, washed, damaged and the reimbursement label is still undamaged and attached.

For all purchases in the store and for orders placed by phone or email via the website - regardless of whether they are vintage or new goods - as well as for all deliveries and services, the following general terms and conditions apply exclusively in their at the time of the order valid version. We do not recognize deviating provisions of the customer unless we have agreed to their validity in writing.

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at http://ec.europa.eu/odr. This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. Style Definery is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

§ 2 conclusion of contract

  1. The language available for the conclusion of the contract is German.
  2. The presentation of the goods on our website does not constitute an offer by Style Definery to conclude a purchase contract.
  3. By submitting the order form provided on our website to us, you are making a binding offer to conclude a purchase contract with us. You submit the offer by entering all the necessary information during the ordering process and finally sending the order form to us by clicking the "Submit order" button. Before submitting the offer, you will receive an overview of the information you have provided and the opportunity to correct any input errors.
  4. After we have received your order, we will send you an email confirming that we have received your order and listing the details of your order (order confirmation). Please note that this order confirmation does not constitute a declaration of acceptance of your contract offer, but merely serves as information.
  5. The purchase contract between you and Style Definery is only concluded when we accept the offer by sending the ordered goods. In the case of prepayment, the delivery will only take place after the full amount has been credited to our account.
  6. Style Definery is entitled to reject an offer on your part without giving reasons, in particular if there is reasonable suspicion that the goods obtained via the Internet are to be commercially resold.

§ 3 cancellation policy
The right of withdrawal applies exclusively to consumers in accordance with Section 13 of the German Civil Code (BGB) and purchases made via the website by telephone or email.

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us, Style Definery UG (limited liability), Hochstraße 56, 60313 Frankfurt am Main, Germany, shop@styledefinery.com , Phone +49 69 29728638 by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. We bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

Reasons for exclusion or expiry of the right of withdrawal
The right of withdrawal only applies to articles that have not been customized or changed. The right of withdrawal is no longer valid for personalized products. End of revocation

 

§ 4 prices; Product presentation; Availability

  1. The prices stated on our website www.styledefinery.com at the time of your order apply.
  2. The goods offered at styledefinery.com are presented on the website in the form of digital photographs of the goods that actually exist. Slight deviations between representation and reality do not represent a defect in the goods ordered.
  3. If you have ordered several products at the same time, the individual products can be delivered at different times. Section 266 of the German Civil Code remains unaffected. Shipping costs are only charged once here.

§ 5 Storage of the contract text
We save your order data. If you wish to have a printout of your order, you have the option of printing out an "acknowledgment of receipt". This will appear on your screen after you have sent the order to us by clicking the "complete order" button and your credit card details have been successfully checked.

You will also receive the order confirmation with all the specified data by email.

§ 6 Delivery & Shipping

  1. Your goods are shipped with DHL, UPS or FedEx.
  2. The goods are ready for dispatch two days after your order at the latest. Unless otherwise agreed, delivery takes place within 1 to 5 working days to the delivery address specified by the customer, depending on the choice of shipping method and place of delivery, provided the delivery is within the EU. When paying in advance, delivery will only take place after the full purchase price has been credited to our account.
  3. The delivery time may be longer for shipments outside the EU. Experience has shown that the delivery time to countries subject to duty is 2 to 7 working days. Please note that we will insure the goods as well as any costs for accompanying documents. The item prices include German VAT, but do not include customs duties. Please note that all import sales taxes, other taxes, customs and handling fees are invoiced separately by DHL for each country and are to be borne by you. If you have any questions about the amount of applicable taxes and fees in your country, please email our customer service: shop@styledefinery.com . Please note that you may have to pay foreign bank charges.
  4. Customs fees, import sales tax and DHL processing fees will not be reimbursed in the event of a return.
  5. If you have any questions about the shipping costs, please send them to our customer service by email: shop@styledefinery.com .

§ 7 payment; Late payment; On Bill; Right of retention
1. Types of payment accepted

You can pay for your order at
Style Definery by:

  • Payment in advance
  • PayPal
  • Visa
  • Visa debit
  • Master Card
  • Master Card Debit
  • Amex

All payments and credits are processed in euros.

2. Offsetting
Offsetting by the customer is excluded insofar as the counterclaim has not been legally established, is ready for a decision or is undisputed or includes a claim for compensation due to the costs of eliminating defects from the same contractual relationship.

3. Right of retention in commercial transactions
In commercial transactions, a right of retention and a right to refuse performance of the buyer are excluded with the exception of undisputed, legally established counterclaims or claims for the removal of defects from the same contract.

§ 8 retention of title
The delivered goods remain the property of Style Definery until they have been paid for in full.

§ 9 questions about the order or complaints
Please direct questions about your order or complaints to our customer service:
E-mail: shop@styledefinery.com
Phone: +49 69 29728638

§ 10 data protection
When collecting, storing and processing personal data of users, we observe the statutory provisions. Further details can be found in our data protection regulations.

§ 11 Warranty

  1. For claims due to defects in the delivered goods, the statutory provisions apply with the exception that a claim for compensation for a defect only exists in accordance with the following § 12.
  2. Style Definery does not provide any warranty for defects in goods sold by Style Definery on the account of a seller. This is the sole responsibility of the respective seller.
  3. Style Definery also does not give any guarantees.

§ 12 liability; Testing of goods

  1. We have unlimited liability for intent and gross negligence. In the case of a slightly negligent breach of a main performance obligation or an ancillary obligation, the breach of which endangers the achievement of the purpose of the contract or the fulfillment of which enables the proper execution of the contract in the first place and on which the customer could rely ("essential obligation"), our liability is foreseeable , contract-typical damage limited. We are not liable for the slightly negligent breach of contractual obligations that are not part of the essential obligations.
  2. Liability in the event of fraudulent concealment of defects or assumption of a quality guarantee as well as liability for claims based on the Product Liability Act and for damage resulting from injury to life, body or health remain unaffected. A change in the burden of proof to the detriment of the customer is not associated with this.
  3. As far as the liability of Style Definery is excluded or limited, this also applies to the personal liability of employees, workers, employees, representatives and vicarious agents.
  4. If and to the extent that Style Definery Ware checks whether it is original or plagiarism, Style Definery will conscientiously and comprehensively fulfill this task in the form of an external visual inspection of the respective article. Style Definery does not owe any further measures. Style Definery expressly points out that complex plagiarism in particular can only be distinguished from the respective branded item with considerable effort and can therefore be recognized as plagiarism. Style Definery therefore does not guarantee that the item sold is actually an original or branded item. The review by Style Definery does not mean that a customer can assert liability claims against Style Definery; The review is not an activity within the framework of a contract with protective effect or for the benefit of third parties.

§ 13 choice of law; Effectiveness; miscellaneous

  1. German law applies exclusively to all legal disputes arising from or in connection with the sales contract, excluding the UN sales law.
  2. Should one or more provisions be ineffective, this does not affect the effectiveness of the remaining provisions. Style Definery can transfer all of the obligations and rights arising from the contract with the user, in whole or in part, to a third party.
  3. Style Definery will inform the user about this in good time and in advance. The user can object to this transfer for legitimate reasons within 14 working days of receiving the information.